Shopping Process
  • Welcome to CATHKIDSTON.HK. You can browse by product category from the menu bar or use the search bar at the top of our website to look for your favorite products.
  • You can place the selected products into your shopping bag and choose to continue shopping.
  • After you have placed all the products you wish to purchase in the shopping bag, click “My Bag” at the top right corner of the page. You will then be led to the checkout page on which you can enter your delivery information and settle payment.
  • If you are a registered member of CATHKIDSTON.HK, you can also add items into “Wish List” for later purchase.
View Shopping Process
Payment Methods
  • At this moment, we accept the following payment methods:
  • • If you choose to pay online, we accept payment using MASTERCARD, VISA, AMEX, and UnionPay.
  • • If you choose to pay by Cash on Delivery. Only Hong Kong dollars will be accepted for payment at this time.
  • • COD service is only available for orders that have chosen to be delivered by S.F Express or collected at S. F. Express Self Collection Point.
  • View S.F Express Self Collection Point
Promotion Codes
  • How to use a Cath Kidston Promotion Code?
  • If you have a Cath Kidston Promotion Code, you can enter it during the checkout process. Detailed steps as follow:
  • 1. At payment step in checkout process, click “Do You Have a Promotion Code?” under step 4.
  • 2. Enter the coupon or Promotion Code.
  • 3. Click "APPLY".
  • • If the Promotion Code is valid, discount will be shown in the order summary. Error message will pop-up if the code is invalid.
  • • If you have entered the Promotion Code but no discount has been shown, please review the “Promo Code Terms and Conditions” to ensure the code can be applied to the specific product(s) you are purchasing. Promotion codes may have a specific expiry date or be exclusive to certain products.
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  • Promotion Code Terms and Conditions
  • • Promotion Code can only be applied prior to completing the order.
  • • Promotion Code is not transferable or redeemable for cash or credit.
  • • Certain Promotion Code can only be used once.
  • • Promotion Code may not apply to all products. For specific details, please refer to the T&C of each promotion code.
  • • Items bought with discount coupons are returnable and the consumer is eligible for a refund (please refer to our 14-day Unconditional Return Policy). The refund is limited to the after coupon actual payment amount. A coupon cannot be reused after a purchased item is returned.
  • • If you have any questions about promotion code or the order placed on CATHKIDSTON.HK, please contact our online Customer Service.
  • • Promotion codes could only be used by registered members.
  • • In case of any disputes, Cath Kidston reserved the rights of final decision.
  • click here to contact us
14-day Unconditional Returns Service
  • We aim to provide a satisfactory after-sales service including but not limited to accepting unconditional returns of unsatisfactory products within 14 days you have received the product(s).
  • Please note that any item returned must be in a condition where it can be sold again, which means that the product needs to be in its original condition as sold by Cath Kidston, with no damage or stains, unused and unwashed with the original packaging and tag intact and with all parts originally included with the product.
FAQs

For any disputes, Swire Resources Limited reserves the right of final decisions.