• CONTACT US
  • (852)2310 6073
  • CathKidston-cs@e.swire-resources.com

Monday-Friday

09:00-17:00
(except for public holidays)

Shopping Process
  • Welcome to CATHKIDSTON.HK. You can browse by product category from the menu bar or use the search bar at the top of our website to look for your favorite products.(Product shots are for reference only)
  • You can place the selected products into your shopping bag and choose to continue shopping.
  • After you have placed all the products you wish to purchase in the shopping bag, click “Cart” at the top right corner of the page. You will then be led to the checkout page on which you can enter your delivery information and settle payment.
  • If you are a registered member of CATHKIDSTON.HK, you can also add items into “Wish List” for later purchase.
View Shopping Process
Payment Methods
  • At this moment, we accept the following payment methods:
  • We only accept online payment by using MASTERCARD, VISA, AMEX, and UnionPay.
Promotion Codes
  • How to use a Cath Kidston Promotion Code?
  • If you have a Cath Kidston Promotion Code, you can enter it during the checkout process. Detailed steps as follow:
  • 1. At the checkout page, click “Use Coupon Code” under "Summary" at the right side.
  • 2. Enter the coupon or Promotion Code.
  • 3. Click "APPLY".
  • • If the Promotion Code is valid, discount will be shown in the order summary. Error message will pop-up if the code is invalid.
  • • If you have entered the Promotion Code but no discount has been shown, please review the “Promo Code Terms and Conditions” to ensure the code can be applied to the specific product(s) you are purchasing. Promotion codes may have a specific expiry date or be exclusive to certain products.
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  • Promotion Code Terms and Conditions
  • • Promotion Code can only be applied prior to completing the order.
  • • Promotion Code is not transferable or redeemable for cash or credit.
  • • Certain Promotion Code can only be used once.
  • • Promotion Code may not apply to all products. For specific details, please refer to the T&C of each promotion code.
  • • Items bought with discount coupons are returnable and the consumer is eligible for a refund (please refer to our 14-day Unconditional Return Policy). The refund is limited to the after coupon actual payment amount. A coupon cannot be reused after a purchased item is returned.
  • • If you have any questions about promotion code or the order placed on CATHKIDSTON.HK, please contact our online Customer Service.
  • • Promotion codes could only be used by registered members.
  • • In case of any disputes, Cath Kidston reserved the rights of final decision.
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    • Welcome Offer Terms and Conditions
    • •The promotion code can be redeemed for a $200 shopping discount upon net purchase of $1200 and and $300 shopping discount upon net purchase of $2000 on www.CathKidston.hk only.
    • •Promotion code is only applicable for registered member and is valid for one single transaction only.
    • •Promotion code must be entered before confirm payment.
    • •Promotion Code may not apply to all products. For specific details, please refer to the T&C of each promotion code.
    • • The promotion code cannot be used in conjunction with any other promotions nor on selected items/ items in limited edition.
    • • Items bought with this promotion code are returnable and the consumer is eligible for a refund (please refer to our 14-day return policy).
    • • The refund is limited to actual payment amount and user is responsible for any return fee it might cost. We cannot refund coupon amounts. The promotion code cannot be reused after a purchased item is returned.
    • • Promotion code is not transferable or redeemable for cash or credit, nor can they be applied to the products for which you have already made the payment.In case of dispute, Cath Kidston reserves the right to make final decisions on coupon applicability.
    • click here to contact us
Cash off discount and free gift offer
  • • Offers are calculated based on the net value of the order and the amount after the discount.
  • • Offers exclude selected items, online exclusive offer and Disney Collection.
  • • Offers cannot be used in conjunction with any other offer.
14-day Unconditional Returns Service
  • We aim to provide a satisfactory after-sales service including but not limited to accepting unconditional returns of unsatisfactory products within 14 days you have received the product(s).
  • Please note that any item returned must be in a condition where it can be sold again, which means that the product needs to be in its original condition as sold by Cath Kidston, with no damage or stains, unused and unwashed with the original packaging and tag intact and with all parts originally included with the product.
FAQs

For any disputes, Swire Resources Limited reserves the right of final decisions.